Website Terms & Conditions

1Introduction

These terms and conditions (“Terms”) apply when you use this website (“Website”).

You agree to be bound by these Terms, which form a binding contractual agreement between you and Psych2Gether Limited, a company incorporated in England and Wales with company number 16556266, registered office at The Stable Yard, 25–33 Vicarage Road, Stony Stratford, Milton Keynes, Buckinghamshire, England, MK11 1BN (“Company”, “we”, “our” or “us”).

We provide online mental health assessment and treatment services, including ADHD and Autism assessments for children and adults, and related clinical, administrative and website services.

2Access and Use of the Website

You must only use the Website in accordance with these Terms and any applicable laws, and must ensure that your employees, sub-contractors and any other agents who use or access the Website comply with the Terms and applicable laws.

3Your Obligations

You must not:

• Copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part of the Website without our express consent
• Use the Website for any purpose other than making enquiries, bookings, or arrangements to access our online mental health assessment, treatment and related administrative services
• Use, or attempt to use, the Website in a manner that is illegal, fraudulent, or facilitates illegal/fraudulent activity
• Use, or attempt to use, the Website in a way that interferes with, disrupts or creates undue burden on the Website or its hosting servers/networks
• Use the Website with the assistance of any automated scripting tool or software
• Act in a way that may diminish or adversely impact our reputation, including unlawful, misleading or defamatory linking
• Attempt to breach the security of the Website or interfere with its normal functions, including by:
  • Gaining unauthorised access to Website accounts or data
  • Scanning, probing or testing the Website for security vulnerabilities
  • Overloading, flooding, mailbombing, crashing or submitting a virus to the Website
  • Instigating or participating in a denial-of-service attack against the Website
• Provide false, misleading or inaccurate information about yourself or your organisation
• Impersonate any person or entity, or misrepresent your affiliation with one
• Upload, post or share content that is inappropriate, offensive, unlawful or harmful

4Disclaimers and Limitation of Liability

The Website and any information made available on it are provided on an ‘as is’ and ‘as available’ basis. To the fullest extent permitted by law, we disclaim all warranties, representations and conditions in relation to the Website and any Website Content, including implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement.

The Website may describe or reference third-party offerings (such as a patient management platform like Semble) and may redirect you to such third parties. Your use of any third-party platform is subject to that provider’s own terms, privacy notice and security arrangements. We do not endorse, guarantee, warrant or verify the quality, suitability, legality, availability, licensing, accreditation, insurance, qualifications or performance of any third-party contractor, supplier or service provider referred to you in connection with our services.

We make no warranties or representations regarding any particular clinical, diagnostic, treatment or other outcome from assessments, consultations or services accessed through the Website. Except as expressly set out in these Terms, no specific diagnosis, treatment outcome, prescription decision or clinical result is guaranteed.

To the fullest extent permitted by law, we will not be liable to you for any loss or damage (in contract, tort, breach of statutory duty or otherwise) arising out of or in connection with your use of (or inability to use) the Website, reliance on Website Content, or any act or omission of a third-party service provider or other user — including indirect or consequential loss, loss of profits, revenue, business, goodwill or data. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law.

5Information on the Website

While we seek to keep the Website up-to-date and functioning properly, you acknowledge that from time to time you may encounter:

• Errors or defects on the Website
• Periods where the Website is not accessible
• Messages sent through the Website not being delivered promptly, or at all
• Information you receive or supply through the Website not being secure or confidential
• Information provided through the Website that may not be accurate or true

We reserve the right to change any information, content or functionality on the Website at any time without notice, including service descriptions, pricing and other Website Content.

6Intellectual Property

We retain ownership of the Website and all materials on it — including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software (“Website Content”) — and reserve all rights not expressly granted to you.

You may make a temporary electronic copy of all or part of the Website solely for viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without our prior written consent or as permitted by law.

7Links to Other Websites

The Website may contain links to other websites that are not our responsibility. We have no control over the content of linked websites and are not responsible for it. Inclusion of any linked website does not imply our approval or endorsement of it.

8Security

We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that accessing the Website does not expose you to viruses, malicious code or other forms of interference.

9Reporting Misuse

If you become aware of misuse of the Website by any person, errors in the material on the Website, or any difficulty accessing or using it, please contact us immediately using the details in “How to Contact Us” below.

10Privacy

You agree to be bound by our Privacy Policy, which governs how we collect, store, use and share your personal data (including, where applicable, special category health data) in accordance with the UK GDPR and the Data Protection Act 2018.

11General

Governing Law and Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.

Waiver

No party to these Terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting it.

Severance

Any term of these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these Terms is not limited or otherwise affected.

12How to Contact Us

You can contact us by post, email or telephone if you have any questions about these Terms.